Guest experience feedback

Tell us about your journey.

Thank you for joining a WANDLAY experience. We hope your journey left you with memories that will stay with you for a long time.

To help us keep improving the quality and care behind every journey, we would love to hear your honest feedback. It takes about five minutes.

Until the next experience, which already awaits you.

Yours,
The WANDLAY team

Memories are best when you make them

General information

Date of travel *Month, year

Please fill this in.

Country visited *

Please choose at least one.

Travelled with *

Please choose one.

If you travelled with a WANDLAY group experience, which one did you attend?

Before your journey

Please think back to your experience before your travel began. How would you rate the following aspects of the pre-travel experience?

Clarity of information provided before the trip *

Not clear

Very clear

Please choose a rating.

Communication *

Not helpful

Helpful

Please choose a rating.

Preparation materials (packing list, itinerary, ...) *

Not sufficient

Sufficient

Please choose a rating.

Sense of what to expect *

Not clear

Very clear

Please choose a rating.

What were your expectations before the travel? *

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Do you have any other comments, feedback, or wishes before the travel? What could have helped you to feel more prepared?

During the journey

Please think of your travel experience. How would you rate the following aspects of your travel experience?

Overall travel experience *

Not good

Very good

Please choose a rating.

Quality of accommodation *

Not satisfied

Completely satisfied

Please choose a rating.

Quality of food *

Not good

Very good

Please choose a rating.

Quality of experiences *

Not good

Very good

Please choose a rating.

Depth and authenticity of cultural and nature-based experiences *

Not authentic

Very authentic

Please choose a rating.

Balance between activity and time to rest & relax *

Not good

Very good

Please choose a rating.

What was your favourite moment?

What would you have wished for? What can be improved?

After your journey

Were your expectations fulfilled? *

Not fulfilled

Completely fulfilled

Please choose a rating.

Did your travel experience change your perspective in any way (e.g. about nature, Africa, yourself, or travel)? *

Please choose one.

In which way?

Do you feel encouraged to stay connected or take further action (e.g. support conservation, share the experience)? *

Please choose one.

Would you recommend this journey to others? *

Please choose one.

Final thoughts

Is there anything else you would like to share with us?

Would you share your feedback as a testimonial? If yes, please leave your email address so we can get in touch with you.

Thank you.

Thank you for taking the time to share your journey with us. Every word helps us build better experiences, for you and for the guests who follow.

Until the next adventure.

The WANDLAY team

Memories are best when you make them

hello@wandlay.com · +41 76 401 19 21